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Sensitive Skin Protocol

Goal: Calm & Protect

A minimal, low-irritation approach for reactive skin. Fewer products, gentler actives, and patience.

Last reviewed: March 2026 · Our methodology

Who This Is For

This protocol is for people whose skin regularly reacts to products that most people tolerate — stinging, burning, redness, tightness, or flushing with cleansers, moisturisers, or sunscreens. Sensitive skin can be a baseline skin type or the result of barrier damage from over-exfoliation, retinoid overuse, or environmental stress.

Important distinction: If your skin is newly sensitive after introducing actives, see the Barrier Repair Protocol first. That protocol focuses on recovery. This one is for people who are chronically reactive and need a long-term strategy.

Core Principles

The golden rule of sensitive skin
Fewer ingredients per product. Fewer products per routine. Fewer changes per month. Patience is the most important active in your routine.
  • Fragrance-free everything. Fragrance (including "natural" essential oils like lavender, tea tree, eucalyptus) is the most common cause of cosmetic contact dermatitis.
  • Short ingredient lists. More ingredients means more potential triggers. Choose products with 10–15 ingredients over those with 30+.
  • Patch test every new product. Apply a small amount behind your ear or on your inner forearm for 48 hours before facial use.
  • One new product at a time. Wait 2 weeks between introductions so you can identify the cause if a reaction occurs.

Core Protocol

☀️ AM Routine
1
Gentle cream cleanser or water rinse
No foaming agents, no fragrance, no SLS. If skin feels fine with just water in the morning, skip the cleanser.
2
Ceramide moisturiser
Fragrance-free, minimal ingredient list. Ceramides, cholesterol, and fatty acids in a ratio that mimics the natural skin barrier.
3
Mineral sunscreen SPF 30+
Zinc oxide-based. Zinc is anti-inflammatory. Avoid chemical UV filters (oxybenzone, avobenzone) if they cause stinging.
🌙 PM Routine
1
Gentle cleanser
Oil-based or cream. One cleanse is usually sufficient unless wearing heavy sunscreen.
2
Ceramide moisturiser
Apply to slightly damp skin. This is your treatment — barrier repair IS the active strategy for sensitive skin.
3
Occlusive layer (optional)
A thin layer of petrolatum, squalane, or a balm to seal in moisture overnight. Especially useful in dry climates or heated interiors.

When and How to Introduce Actives

Only consider adding actives after your baseline routine has been comfortable for at least 4 weeks with no stinging, burning, or redness. Then introduce one at a time, starting with the gentlest options:

Tier 1 — Safest first introductions:

  • Niacinamide 4–5% — The gentlest effective active. Barrier support, mild oil control, anti-inflammatory. Start 3x per week.
  • Centella asiatica (cica) — Calming, wound-healing support. Very well tolerated.

Tier 2 — After 8+ weeks of stability:

  • Azelaic acid 10% — The most tolerable active for pigmentation and acne. Start 2x per week on dry skin.
  • Alpha arbutin 1–2% — Gentle brightening with minimal irritation risk.

Tier 3 — Approach with caution (12+ weeks of stability):

  • Retinal (retinaldehyde) 0.025–0.05% — If you want retinoid benefits, retinal may be better tolerated than retinol. Start once per week. The sandwich method (moisturiser → retinal → moisturiser) reduces irritation.
  • Mandelic acid 5% — The gentlest AHA. Larger molecular size means slower, less irritating penetration. Once per week maximum initially.

Supplement Support

Ingredients to Avoid

  • Fragrance (including essential oils — lavender, tea tree, peppermint, citrus oils)
  • Denatured alcohol (alcohol denat., SD alcohol) in high amounts
  • Sodium lauryl sulfate (SLS) — a harsh surfactant found in many foaming cleansers
  • High-concentration actives — avoid 10%+ niacinamide, 15%+ vitamin C, high-strength AHAs
  • Physical scrubs — microbeads, walnut shell, sugar scrubs. Mechanical exfoliation is too aggressive.
  • Witch hazel — despite marketing as "soothing," it is astringent and can worsen sensitivity

Realistic Timeline

Weeks 1–4: Baseline routine establishes comfort. Stinging and reactivity should reduce as barrier strengthens.

Weeks 4–8: Skin should feel consistently calmer. Begin considering Tier 1 active introduction if desired.

Months 3–6: Gradually expand routine complexity if tolerated. Some people find their optimal routine is the baseline — that is perfectly fine.

Ongoing: Sensitive skin is often a permanent tendency, not a temporary phase. The goal is a stable, comfortable routine that you can maintain indefinitely.

When to see a professional
If your skin reacts to even the gentlest products (plain ceramide moisturisers, mineral sunscreen, water-only cleansing), you may have an underlying condition — contact dermatitis, rosacea, or eczema — that requires diagnosis. Persistent sensitivity that does not improve with a simplified routine warrants dermatological assessment, including possible patch testing for contact allergens.
Disclaimer

This protocol is educational and not a treatment plan. Results vary significantly between individuals. Consult a dermatologist or healthcare provider before starting any new protocol.